Customers are entitled to a 30 day money back guarantee from date of order dispatch!
If you wish to return an item, please contact our customer service team with the subject "RETURN REQUEST" via email: firstname.lastname@example.org and include the following
- Your order number
- Your first & last name
- The product you're returning
- The reason for your return
Full returns policy can be found here
Hermes 3 -5 working days delivery - £3.99*
DPD next day delivery - £5.99* (Next Day Delivery cut off is 2pm, Monday - Friday )
*Price may vary depending on delivery postcode
We use DPD Next Day Delivery for orders that weigh 10KG or more
Please know bank holidays & weekends are not counted as working days.
Our full Shipping policy can be found here
We accept the following payment methods;
- Credit / Debit Card
You can contact our customer service team via email, telephone or by filling our contact form.
Our customer service team are available between the hours of 9am - 4pm, Monday - Friday.